How Metaintro Handles Your Privacy
At Metaintro, your privacy is a core part of how we build and operate our platform. This article answers the most common questions about data storage, conversation visibility, training data, and deletion.
Where Is My Data Stored?
All personal data you provide to Metaintro, including your profile information, resumes, and conversation history, is stored on encrypted servers hosted in SOC 2-compliant data centers. We follow industry-standard practices to protect your information at rest and in transit.
For the full legal framework governing data collection and usage, please review our:
Terms of Service -- available at the bottom of any Metaintro page
Privacy Policy -- details exactly what data we collect and why
Who Can View My Conversations?
Your Threads conversations are private between you and the AI. However, our trust and safety team may review conversations in the following situations:
Safety reviews -- to detect and prevent harmful content or platform misuse
Quality assurance -- to ensure the AI provides accurate and helpful career guidance
Abuse reports -- if a conversation is flagged by our automated systems
Conversation reviews are conducted by a limited number of authorized team members under strict confidentiality agreements.
Is My Data Used for Training?
Metaintro may use anonymized conversation data to improve our AI models and career-matching algorithms. Here is what you should know:
Data used for training is fully anonymized -- personal identifiers are stripped before processing
Anonymized data helps us improve job recommendations, resume suggestions, and Threads responses
You can opt out of having your data used for training purposes at any time
To opt out, contact our support team at support@metaintro.com with the subject line "Training Data Opt-Out" and we will process your request within 48 hours.
How Do I Request Data Deletion?
If you want your personal data removed from Metaintro, you have two options:
Full account deletion -- removes your profile, resumes, saved jobs, conversation history, and all associated data permanently. See our Delete Account article for details.
Data deletion without account removal -- if you want specific data removed while keeping your account active, contact support with the details of what you would like deleted.
To request either option, email support@metaintro.com. Our team typically responds within 48 hours and will confirm once the deletion is complete.
Your Rights
Depending on your location, you may have additional rights under regulations such as GDPR or CCPA, including:
The right to access your data
The right to correct inaccurate information
The right to data portability
The right to restrict processing
For any privacy-related questions or requests, reach out to support@metaintro.com and our team will assist you promptly.