Amilia

““The forms have been a big help for all of our registrations. Before, we avoided putting some programs online because we would have had to chase people afterward for required forms.””

““From a management standpoint, the waitlist feature stands out as one of Amilia’s greatest assets. It automatically notifies members when a spot opens in a class, saving our staff valuable time and reducing administrative costs. Most importantly, it helps us better serve our community by ensuring we can meet demand.””

““Members now register with ease, and they particularly value the wish list feature which makes the registration process go quickly.””

““Since switching to Amilia, our YMCA has seen remarkable growth, with online sales increasing by 46% in our first full year. Members now register with ease — saving our staff valuable time, reducing administrative costs, and most importantly, helping us better serve our community by ensuring we can meet demand.””

““Since switching to Amilia, our YMCA has seen remarkable growth, with online sales increasing by 46% in our first full year. Members now register with ease, saving our staff valuable time.””

“Before implementing Amilia, even though we had online registration available, our system would crash during registration periods. That created a lack of trust among our members, so we often faced long lines in the lobby and phone calls from people who preferred to come in person to make sure their registration went through.”

““We share the same values and have similar goals in terms of growth. We’re scalable together.””

““Amilia helps us efficiently manage the registration and payment side of things, so that we can focus on the essentials””

““We were like partners at times. We would often share ideas or recommendations with Amilia””

““We were innovative. We wanted to be a leader in the way we serve our customers and improve our customer experience, so it was a perfect match.””

““Constant Contact and Amilia working together, helps smooth the ways that we communicate and the tools with which we do,” he says. “We see a lot of benefits, including a lot less time spent on tedious things.””

““There's a lot of data and analytics, which I love. I'm a numbers guy, and I love a good statistic,””

““When we’re sending stuff out, everything’s uniform and we’re making sure everybody who wants it is getting it,””

““This way we didn't have the thousand phone calls that we would have got if we hadn't communicated with them. So that was very helpful!””

““Amilia has revolutionized our operations by empowering our members with unprecedented autonomy.””

““It’s not a destination. It’s a continuous journey. No matter how good you are, there’s always a next level, and I think Amilia is always seeking that next level.””

““We had extensive training, consultations, and support. Cecilia was extremely helpful, and we continued using Amilia University even after going live. There’s always a learning curve, but with the preparation and support we had, the transition went smoothly.””

““What used to take me hours to prepare is just a push of a button.””

““When you’re online, you register and you pay. It’s a different dynamic.””

““The recurring payments and installment plans are a game changer. It just works smoothly automatically without any intervention.””

“"Our front desk staff’s workload has been diminished by a good 40 to 45%. Our mission here is not to get the CRM working. Our mission here is to serve our members."”

““After evaluating CRM solutions for five years, we came in with a very critical eye. We weren’t willing to make a lateral move; it had to be significantly better. Amilia checked virtually all of our non-negotiables."”

““We did all the work on the backend just to have the system crash. Then the phones start ringing, members are frustrated, and we’re redoing everything manually. Instead of moving forward, we were moving backwards.””

““Our mission isn’t to manage a CRM, it’s to serve our members, and Amilia allows us to do exactly that. It feels like we’re moving forward together with a true partner.””

“"Thanks to Amilia, we can actually see that we are increasing our revenue throughout various departments of our organization, and because of that, we’re able to explore new programs that we can bring on with those additional dollars."”